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Privacy Policy: Ian Richardson – Promises Kept

Effective Date: April 2026

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I am committed to protecting your privacy. This policy explains how Ian Richardson (trading as Ian Richardson - Promises Kept) collects and handles your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

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1. Data Controller

Ian Richardson is the Data Controller for Promises Kept. You can contact me at Contact@ianrichardson-promiseskept-com.uk or 07376 533275

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2. Information I Collect

I collect information provided by you via my website contact form, email, or telephone. This includes:

  • Identity Data: Names of family members, or the deceased.

  • Contact Data: Email addresses, phone numbers, and home addresses.

  • Sensitive Data: Biographical details, religious/philosophical beliefs, and health information shared to craft a personalised ceremony.

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3. How I Use Your Information

I use your data strictly to:

  • Respond to your initial inquiry.

  • Consult with you to draft and deliver the celebrancy service you require.

  • Manage invoicing and accounting.

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4. Legal Basis for Processing

  • Contract: To fulfil my agreement to provide celebrancy services.

  • Consent: When you voluntarily share personal stories for a eulogy or tribute.

  • Legal Obligation: For tax and accounting purposes.

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5. Data Sharing

I do not sell or rent your data. I only share information with third parties when necessary to perform my service, such as:

  • Funeral Directors or Venue Coordinators.

  • Printing services (for orders of service).

  • Professional bodies (if required for insurance or auditing).

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6. Data Retention

  • Inquiries: If you do not book my services, I delete your data after 6 months.

  • Bookings: I retain ceremony scripts and contact details for two years for your future reference.

  • Financial Records: Invoices are kept for seven years to meet UK tax laws.

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7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you.

  • Request the correction or deletion of your data.

  • Withdraw consent at any time.

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8. Security

I use secure, password-protected systems to ensure your information is kept safe from unauthorised access.

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9. Cookies

My website uses essential cookies to function. By using this site, you agree to their use.

 

For any questions regarding your data, please contact Ian Richardson directly.

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